When it comes to the trade it can be difficult figuring out who provides exceptional service. There are lots of fake reviews out there and pop-up companies that claim to offer greatness but in reality, offer nothing of the sort.

One way you can ensure your contractor offers high-quality service is by choosing a Which? Trusted trader. Companies cannot become a Which? Trusted trader without first undergoing an independent assessment by Which?.

Here’s why you should choose a Which? Trusted Trader:

  • Checked and assessed by Which?
  • Assure business legitimacy
  • Assure service quality
  • See verified reviews
  • See service history
  • See recent photos and case studies

Which? has high standards for traders and only traders that offer a high-quality service make the grade. Traders must agree to abide by the terms and conditions, Code of Conduct and pay a membership fee for ongoing assessments.

It’s important to point out that most people choose contractors based on reviews and testimonials, yet a lot of these are fake. Which? reviews are from verified customers so you can be sure that the recommendations are genuine.

74% of people say they’re more likely to choose a service that’s been endorsed by Which? which is proof that the platform is trusted.

Assessment Criteria

Here are the assessment criteria:

  1. A full credit report check
  2. Business documents review
  3. Business procedures review
  4. Independent service assessment
  5. Customer references from most recent customers

To gain membership, Which? Trusted traders must pay a one-off non-refundable fee from £240* (incl. VAT) towards the cost of the assessment and a monthly fee from £60 (incl. VAT) to maintain membership in the program.

Because it’s a paid membership program, some concerns have been raised that the Which? Trusted trader program is certification traders buy rather than earn.

This is not the case. A trader cannot automatically get Which? Trusted trader status simply by paying the fee. You must pass an assessment and pay for ongoing assessments. That’s what the monthly fee is for. It isn’t a golden handshake.

Which? Trusted Traders must comply with the terms of the Which? Code of Conduct. In other words, traders must conduct business in a professional manner and failure to do so is a breach of their membership contract.

Other ways and tips to find reliable tradesmen

Here are 10 tips to find reliable tradesmen for your project:

  • Use personal recommendations
  • Put an ad on MyBuilder or Checkatrade
  • Get 3 different quotes
  • Get quotes in writing
  • Ask for a recent testimonial/reference
  • Write a detailed brief and ask for input
  • Choose an experienced company
  • Choose a limited company
  • Don’t pay for everything upfront
  • Use a TrustMark Registered Business

The most important thing is to verify the company because the last thing you want is an inexperienced trader or pop-up trader working on your project.

We are a family-run double glazing company based in Pontefract, West Yorkshire. We produce great work at a fair price providing a top quality service and we are able to offer unique products to give your home that extra wow factor.

Contact us today for a quote.